User Roles in RantaiPangan

Understanding tiers and features for each user type in the local food supply chain ecosystem.

Buyer (Food Consumer)

Tier 1

Tier 1: Individuals & Small Retailers

Target:

Households, small food stalls, mobile vegetable vendors.

Needs:

Small scale. Buying for daily needs or short-term stall stock.

Features:

  • Find nearby supply
  • Save/favorite suppliers
  • Access WhatsApp contact
Tier 2

Tier 2: Restaurants & Medium Catering

Target:

Medium culinary businesses, event/office catering.

Needs:

Medium scale. Requires consistent raw materials and regular delivery.

Features:

  • Specific search filters
  • Save search history
  • Check supplier production capacity
Tier 3

Tier 3: Institutions (MBG Program) & Distributors

Target:

Free Nutritious Meals (MBG) public kitchens, hospitals, hotels, or supermarkets.

Needs:

Massive scale. Requires strict stock certainty, contracts, and food safety certification.

Features:

  • Mass radius-based search
  • Filter legal entity suppliers
  • Access aggregate harvest data